If you encounter a server DF-PPA-60 error code – keep calm, there is several methods how to fix DF-PPA-60 error code.
First of all you need to verify your billing information in the Google:
- Open Google Pay web page
- Click on the settings
- Check your billing profile, edit it if something is wrong
- Save your GPay profile
Now reboot your Android-device and check is DF-PPA-60 error is still there. If error don’t fixed – try this methods:
- Try to switch mobile connection to Wi-Fi, or use another operator
- Check is date and time is correct
- Clear cache and updates of Google Play Store
- Create new account
- Factory reset
If all else fails, write your device model in the comments and I will help you solve this problem.
Error retrieving information from server
The error retrieving information from server on Play Store pops up, when device is receiving data packages from the server during application’s downloading. If you try to download the selected application from the Play Market, this error may appear while receiving information from the Android server.
To fix this error while retrieving information from server Google Play you need:
- First, you need to stop Play Market app, clear all cache, data and delete it`s updates on your device in Settings ➤ Applications ➤ All
- Repeat these actions with a Google Services Framework and Google Play Services
Go to Settings ➤ Accounts ➤ Google, choose your account and remove all ticks in the sync settings - Restart your device, go to Settings ➤ Accounts ➤ Google and bring all ticks back. Do not pay attention to the sync error
- Restart your device one more time
There is a good method to fix error while retrieving information from server Android problem by removing Google Account. If you don’t have many apps attached to your account, it will be painless to remove it.
- Go to Settings ➤ Accounts ➤ Google, choose your account and tap additional menu in the upper right corner and press “Remove account”
- Create new account and log in. Restart your device and try to download the application from Google Play
If these easy methods don’t help you – you can get rid of error retrieving information from server Google Play with the help of file manager. Root required!
To fix error retrieving information from server on Android:
- Choose and download a file manager, for example Root Explorer
- Open it, go to “/data/data/com.android.vending/” and delete everything from the folder “com.android.vending”
- Go to Preferences ➤ Permissions and put ticks as it’s shown on a picture bellow
- After that restart system and check the Play Market
That how error retrieving information from server Google Play can be removed.
- DF-AA-20 error code fix
- DF-CHARTA-01 error code fix
- DF-DFERH-01 error code fix
- DF-PPA-60 error code fix
- DF-RPC-01 error code fix
- RH-01 error code fix
How to create Google Account
If you want to use all features of Android OS – you need to know how to create Google Account, because it’s very important part of the Android experience. To create GMail account (it’s the same that create Google Account) you don’t need to pay money or spend a lot of time.
Here is detailed guide how to create Google Account:
- Open Google Play on your Android device
- Tap on “Create account”
- Select for who you want to create GMail account (for yourself or for your child)
- Enter first and last name and tap on “Next”
- Enter your birthday and gender
- Enter username (login), that will be used to enter to your account. If username is already taken you can select it from available, just don’t forget it!
- Create and confirm password (write it down somewhere to save)
- In this step you can add phone number, it can be used for receive video calls and reset password, you can skip this step
- Click “I agree” on the privacy and terms, then click next
Done! Now you know how to create GMail Account! You have some questions? Ask it in the comments!
Read moreHow to Reset Android phone
You ask the question “how do I reset the phone?”. This is the easiest way how to reset Android phone to the factory settings. If your device allows you to get to the settings, then do the following steps:
- Open “Settings” and select “Restore and reset”
- Scroll to the bottom and click on “Reset settings” (the name may be different, but the point remains the same – how to reset Android phone to factory settings)
- Confirm the action by clicking on “Erase everything” (the title may also vary)
Done! Now you know how to how to factory reset Android phone, and everyone is happy, except those who have not made a backup copy of the important data.
Hope that you now understand how to reset Android phone.
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