DF-PPA-60 error code fix

Home Android errors Error retrieving information from server DF-PPA-60 error code fix

If you encounter a server DF-PPA-60 error code – keep calm, there is several methods how to fix DF-PPA-60 error code.

First of all you need to verify your billing information in the Google:

Open Google Pay web page
Click on the settings
Check your billing profile, edit it if something is wrong

Save your GPay profile

Now reboot your Android-device and check is DF-PPA-60 error is still there. If error don’t fixed – try this methods:

Try to switch mobile connection to Wi-Fi, or use another operator
Check is date and time is correct
Clear cache and updates of Google Play Store
Create new account
Factory reset

If all else fails, write your device model in the comments and I will help you solve this problem.

Error retrieving information from server

The error retrieving information from server on Play Store pops up, when device is receiving data packages from the server during application’s downloading. If you try to download the selected application from the Play Market, this error may appear while receiving information from the Android server.

To fix this error while retrieving information from server Google Play you need:

First, you need to stop Play Market app, clear all cache, data and delete it`s updates on your device in Settings ➤ Applications ➤ All
Repeat these actions with a Google Services Framework and Google Play Services
Go to Settings ➤ Accounts ➤ Google, choose your account and remove all ticks in the sync settings
Restart your device, go to Settings ➤ Accounts ➤ Google and bring all ticks back. Do not pay attention to the sync error
Restart your device one more time

There is a good method to fix error while retrieving information from server Android problem by removing Google Account. If you don’t have many apps attached to your account, it will be painless to remove it.

Go to Settings ➤ Accounts ➤ Google, choose your account and tap additional menu in the upper right corner and press “Remove account”

Error retrieving information from server

Create new account and log in. Restart your device and try to download the application from Google Play

If these easy methods don’t help you – you can get rid of error retrieving information from server Google Play with the help of file manager. Root required!

To fix error retrieving information from server on Android:

Choose and download a file manager, for example Root Explorer
Open it, go to “/data/data/com.android.vending/” and delete everything from the folder “com.android.vending”
Go to Preferences ➤ Permissions and put ticks as it’s shown on a picture bellow
After that restart system and check the Play Market

That how error retrieving information from server Google Play can be removed.

How to create Google Account

If you want to use all features of Android OS – you need to know how to create Google Account, because it’s very important part of the Android experience. To create GMail account (it’s the same that create Google Account) you don’t need to pay money or spend a lot of time.

Here is detailed guide how to create Google Account:

Open Google Play on your Android device
Tap on “Create account”
Select for who you want to create GMail account (for yourself or for your child)
Enter first and last name and tap on “Next”
Enter your birthday and gender
Enter username (login), that will be used to enter to your account. If username is already taken you can select it from available, just don’t forget it!

How to create Google Account

Create and confirm password (write it down somewhere to save)
In this step you can add phone number, it can be used for receive video calls and reset password, you can skip this step
Click “I agree” on the privacy and terms, then click next

How to create Google Account

Done! Now you know how to create GMail Account! You have some questions? Ask it in the comments!

Reset Android phone

You ask the question “how do I reset the phone?”. This is the easiest way how to reset Android phone to the factory settings. If your device allows you to get to the settings, then do the following steps:

Open “Settings” and select “Restore and reset”
Scroll to the bottom and click on “Reset settings” (the name may be different, but the point remains the same – how to reset Android phone to factory settings)
Confirm the action by clicking on “Erase everything” (the title may also vary)

how to reset your phone

Done! Now you know how to how to factory reset Android phone, and everyone is happy, except those who have not made a backup copy of the important data.

IT IS IMPORTANT! Before looking for how to completely reset Android phone, you need to log out of your Google account (for Samsung devices it is enough to switch on OEM unlocking in the developer settings, however, to be safe it’s better to log out of the account), a smartphone can be locked! If your smartphone constantly asks you to enter account details after you reset, go here.

Hope that you now understand how to reset Android phone.